Are your cleaning products biodegradable?
All of our products are environmentally safe and biodegradable. We pride ourselves in protecting our technicians and customers from harmful chemicals.
Are you licensed and insured?
Yes, we are licensed and insured. Feel free to request a copy of certificates. Our employees are uniformed and will take great care with safeguarding your property.
How long have you been in business?
Reflection Windows & Doors, LLC has been exceeding customer expectations since 1993. We have grown into one of the region's largest professional cleaning and building maintenance service providers; while maintaining the highest level of customer service and satisfaction!
How do you clean windows?
Using our exclusive four-step window cleaning process. Each window is hand washed using the latest tools and techniques to safely and effectively clean the glass.
Can windows be cleaned in the winter?
Yes! Window cleaning is even more important during the winter season. Road salt turns into an air borne powder from the vehicles driving over it. This dust settles on your windows just as any other type of dust does. We follow proper safety guidelines to ensure your winter service will be completed safely and to your complete satisfaction.
I have special/unique windows. How can Reflection Windows and Doors insure that my windows will not be harmed?
We are experts in today's state-of-the art windows and yesterday's historic windows. We guarantee that your windows will not only be in safe hands, but will be left better than when we arrived. If there are any concerns, our certified technicians will point them out to you, and let you know what your options are to address them. Windows come in all shapes and sizes and styles, Reflection Windows & Doors, LLC is your window expert. We guarantee clean, streak-free and sparkling windows every time!
What about my blinds or curtains, do I need to take them down?
Typically, our technicians can work around most everything in the home or office. However, please feel free to move small objects or any fragile items.
Why should I buy vinyl instead of wood, fiberglass or aluminum windows or doors?
Vinyl is virtually maintenance free and color-fast. Vinyl products offer the energy efficiency of wood and fiberglass but generally at a lower cost. While the initial cost of aluminum products can be less expensive than vinyl, the overall cost of ownership can be much higher because aluminum does not offer the energy efficiency that vinyl does. Vinyl does not rot, corrode, rust or peel. It is insect resistant, does not need painting and is significantly more thermally efficient than either steel or aluminum windows.
Who tests and certifies our manufacturer's windows and doors?
There are two types of testing done on all our window and door products.
One type of testing includes standards and requirements set forth by AAMA/ANSI (American Architectural Manufacturers Association/ American National Standards Institute) which includes structural, air infiltration and water penetration. The tests are performed by accredited independent laboratories. The results are then administered and certified by Keystone Certification Inc., an ANSI accredited, licensed, independent certification agency. The products are then labeled with the appropriate AAMA certification labels.
The second test is for the thermal value standards and requirements set forth by NFRC (National Fenestration Rating Council). These test requirements are for the u-value, the solar heat gain coefficient, the visible light transmittance, and the condensation resistance factor. The tests are performed by accredited independent laboratories. The results are then administered and certified by Keystone Certification Inc., an ANSI accredited, licensed, independent certification agency. The total window or door thermal ratings are printed on NFRC labels and adhered to each product.